FAQ

FREQUENTLY ASKED QUESTIONS

Have questions about ordering gondola display, graphics or accessories? If you don’t see your question below, give us a call at 1.800.832.6967.

 

Can I order gondolas in a color other than black and beige?

Custom color gondolas, shelving and extender kits are made to order. For a quote, please call our customer service department at 1.800.832.6967 or email us at stor-rite@ebdisplay.com.

 

How do I order graphics for my gondola or store?

Graphics can be ordered by contacting our customer service department at 1.800.832.6967 or emailing us at stor-rite@ebdisplay.com.

 

What is the difference between the Sales Pacer and Heavy Duty Sales Pacer?

The Sales Pacer is a medium duty gondola and has a total weight capacity of 300 pounds. The Heavy Duty Sales Pacer is used where heavy weight product is required and has a total weight capacity of 1200 pounds.

 

When will my order ship?

Most in-stock orders will ship within 48 hours. For custom orders, you will receive an acknowledgment of shipping. Most custom orders will ship in 3 to 5 weeks.

 

How can I get a quote for a custom project?

It’s easy. Just call our customer service department at 1.800.832.6967 or email stor-rite@ebdisplay.com with your request and we will get a quote for you.

 

Can I fax an order for in-stock items?

Yes. Please fax your purchase order to 1.330.830.3048.